Financial Services and Credit Guide

Purpose of a Financial Services and Credit Guide (FSCG):

The main purpose of a financial services and credit guide is to ensure you are given sufficient information about the financial services being offered by Always Financial.

It contains information about the services we offer you; how we and our associates are paid; any potential conflict of interest we may have; and our internal and external dispute resolution procedures and how you can access them.

This guide should help you decide whether to use any of the financial services we provide.

You should also be aware that you are entitled to receive a Financial Plan (Statement of Advice) whenever we provide you with any advice. Your Statement of Advice will contain personal advice, the basis on which it is given and information about fees, commissions, and associations that may be perceived to have influenced the provision of the advice.